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Impact of COVID-19 on Professional Services Today

by Marcelo Mesquita
2 min read
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Impact of COVID-19 on Professional Services Today
Translated from Português (Brazil) • View original

The Covid-19 pandemic has had a profound impact on the labor market, especially affecting workers with less social protection and low education. It has accelerated the digitization and e-commerce processes since social distancing was necessary to prevent the spread of COVID-19. The consequences of this short term were sudden and, in many cases, severe: millions of people were temporarily furloughed or lost their jobs, while others quickly adapted to remote work as offices closed. Here, we will organize some of the impacts that the pandemic has brought far away in these 2 years that have passed. The challenges for governments and companies To solve the problems caused by the coronavirus, it was necessary to understand the causes and what the consequences would be in order to try to act within the possible and achievable. The problem before the pandemic was not the lack of jobs, but the low quality of most of the jobs generated. Although there was a vigorous creation of jobs for more qualified workers in modern service segments The crisis for the Brazilian worker In Brazil, the effects were particularly significant, not only due to the unprecedented drop in the employed population and the economically active population, but also due to the fact that, unlike previous recessions, this time informal workers were more affected than formal workers. The crisis caused by the pandemic generated a great impact on social and professional relationships. Suddenly, many people had to isolate themselves in their homes, without being able to have personal contact with friends, family, and co-workers. As if this was not enough, in many cases, professionals, who continued to perform their duties remotely or in person, had to adapt to a different routine of work, household chores, and children's education. The service sector in the post-pandemic The service sector, due to its high degree of contact with society and its economic importance, was highly impacted. In view of this, to mitigate the effects of the crisis, organizations are taking severe emergency measures. Jobs that are in categories with a higher level of physical proximity are more likely to undergo a transformation after the pandemic, causing a "domino effect" in other work categories, as business models change in response to the pandemic. And for companies that had the development of their activities restricted, notably the home office was one of the most satisfactory alternatives. Law firms, for example, had their entire routine adapted, however, the adaptation of the sector was less traumatic, as there was already a growing trend of computerization of judicial and administrative processes, as well as in the relationship with the Public Power.

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