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The story of psycho-effective feedback (1) - If I tell that person, Nakamura-kun will be in trouble

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by 中村 圭志 Nakamura Keiji
4 min read

The story of psycho-effective feedback (1) - If I tell that person, Nakamura-kun will be in trouble
Translated from 日本語 • View original

Feedback is the key to growth. So, this is the second installment of the feedback series.

Last time, we talked about how the best feedback is bitter and painful. ▼ The best feedback is bitter and painful

Now, I would like to give you the feedback that I have received so far and that makes me think, "It worked."

The day I first met the business founder's senior

In the department I was assigned to for the first time as a member of society, I was in the business of importing and selling hard disk drives from American manufacturers in Japan.

As a new employee, of course, I started with a miso.

The business started about 7~8 years ago, and the senior founder of the business had already quit the company when I joined the company and ran the company independently.

About a year after the first job, when I was thinking that I was starting to be able to work a little, Mr. K, an engineer with an age difference of more than two times, said to me.

"You're doing your best, but you're still far from the seniors who created this business."

Mr. K is a person who rarely compliments people. Of course, I had never been praised by that person before. I really wanted to meet the senior who Mr. K praised.

Soon after, Mr. K's arrangement allowed me to meet my long-awaited senior. It was an izakaya in Nagoya.

Stretch your back and debate

I was able to meet the person I wanted to meet and I wanted to be recognized by that person, so I stretched my back and pretended to be an adult and talked

The hardships of starting a business are on a completely different level than taking over later.

At first, the American manufacturer did not have a Japanese branch. A senior takes a person from the U.S. headquarters directly to a major Japanese customer and decides on a contract. Even if there are technical problems, everything must be communicated with the United States.

I was thrilled to hear such a story, but I remember saying things like, "There are still some difficult things now."

If I tell that person, Nakamura-kun will be in trouble, right?

In the flow of the story, we talked about the Japanese branch of the manufacturer.

At that time, there were various quality problems, and I was angry at the response of the Japanese branch, so I started complaining to the senior. I think it was more like a bad word about the other person than a complaint.

My senior was smiling at first, but when my story got longer, he snapped at me.

"I know that person and I have known each other for many years, and Nakamura-kun may think of me as a relative and is talking about this, but what would happen if I told him this? I'm sure Nakamura-kun will be in trouble."

Garn. Exactly.

The other party was a great person from the Japanese branch, and it is not impossible to stop trading if you get angry.

My senior continued to me as I was turning blue.

"Well, I don't tell this story to that person, but Nakamura-kun should be careful when talking to people. I don't think I'm saying it to demean people, but depending on how it is conveyed, it can be a big deal."

What I Learned

I was shocked to be told the right thing. That's really true.

I could immediately imagine at the time that even if I was saying something with the intention of being correct, a way of saying something that criticized someone would be a problem if it was conveyed indirectly.

Here, it may usually be "try not to criticize or criticize people", but I couldn't help but say what I thought (laughs).

"Let's convey criticism and criticism directly."

Also, being too sweet on my armpits is not good for a member of society, so I decided to aim for more mature communication.

I wrote it briefly, but I would like to add that at this time, I felt like I had been hit on the head, pointed out, and felt pathetic and embarrassed and wanted to cry, and I was depressed for about two days.

The first bitter and painful feedback I received when I became a member of society. What did you think?

I'm embarrassed because I feel like I'm exposing my own shame, but I would like to continue the feedback series a little longer.

▼Click here to continue ▼Psycho's Feedback Story (2) ▼Psycho's Feedback Story (3)

Organization and Management!

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