Translated from Português (Brazil) • View original After the pandemic, the hybrid work model is here to stay in many companies. The physical presence of the employee is no longer a mandatory requirement, ensuring more flexibility and freedom of choice. This change has brought several benefits to both the company and the employee. We are talking about cost reduction, increased employee satisfaction, having more autonomy to manage and better organize demands, among other factors. Most people spend a lot of time on public transport or facing traffic to get to work, the possibility of not having to go in person every day has helped us at this point. We can say that we gain more time and thus we can invest it in other moments of our day-to-day. In this way, we are able to pay more attention to our leisure, and to other things that provide pleasure, such as physical activity, spending more time with family, etc. Lack of communication and social interaction Among the many benefits of the hybrid work model, some employees claim that they miss contact with co-workers. It is normal to feel a greater need to communicate with other people and for this reason it is necessary to create opportunities to have this exchange whenever possible. It is extremely healthy and even necessary to have an interaction with people from our same social circle and this has been a challenge in this new work model. Employees often got together to have a coffee and snack during the day and in these moments of relaxation it was possible to take the focus off the work, which is important for our mental health. However, the number of opportunities to have this interaction has decreased. In order for internal communication to become possible and more frequent, many companies have invested in software that, despite providing us with so many other benefits, also enables this proximity between employees. Through technology, it is possible to use instant messaging channels that encourage communication on a regular basis. We can mention our Mamoru Biz application as a good example, it is a facilitator in the day-to-day life of companies. If you are adept at the hybrid work model, in addition to several other benefits, this tool allows us to know who is in the office in real time and connects us through a native integration with Ms-Teams, a unified platform that provides us with communication and collaboration through chat and videoconferences. The balance between digital and personal With all this change in the corporate environment, teams want to relate more and some even prefer to return to the face-to-face model, but as hybrid work is a middle ground between Home Office and face-to-face work, companies have become a kind of collaborative place, that is, a place that provides a certain interaction between co-workers. With this, going to the office has another meaning, allowing us to have personal meetings. Well, we already know that it is important to maintain communication even if the company adopts hybrid work. But how can we encourage this to occur with a certain frequency? Communication can occur synchronously (in real time) or asynchronously (with waiting). For synchronous communication, we can mention as an option the telephone, video call, video conference, face-to-face meetups and instant messaging applications. In the case of asynchronous communication, the response does not occur immediately. The most used means are email, collaborative management platforms, messaging applications and intranets. In addition, a good tactic is to provide an environment for interaction between the team. If possible, set aside a space that guarantees the formation of bonds within the office. Organizing fixed dates and times for the team to meet in a certain place for a happy hour is also a good option. We can see how necessary it is to maintain communication between the team, it is even important to listen to the opinion of employees so that the best means can be found. In general, it is also important that all sectors participate to find a better solution.