Translated from 日本語 • View original 
In 2023, due to the transition of the new coronavirus infection to a category 5 infectious disease, the return to work has progressed, and the full attendance rate, which was about 20% in 2022, has become 52% (see Figure 1) according to a survey by Persol Facility Management Co., Ltd. (see Figure 1). As for everyone's impression, the commuting rush has returned. I think it is the impression that the office district is crowded.
On the other hand, what do employees think? When asked about their ideal work style, 53% said they would like to have a hybrid work that combines in-person and remote work (see Figure 2). As you can see from this survey, there is a gap between reality and ideals.
What happens if this situation is left unattended?
The most serious is the risk of turnover. According to another survey, 31% of people oppose a company asking for full attendance. Among the opposition, there are a whopping 49% of those who say they will change jobs or consider changing jobs. As was talked about in the cliff of 2025, in 2025, there will be a shortage of 430,000 IT personnel alone, and the risk of turnover will increase greatly due to work style. Although it is good that we have moved to full office in 2023, there is a gap with the ideals of employees, and 2024 will be a turning point in which we must decide on a direction based on this fluctuation.
So, what measures should companies take to avoid increasing this risk? Our proposal is to promote hybrid work. It is necessary to solve the problems that arise when comparing full on-site work with hybrid work. The answer is Work SaaS.
What is Work SaaS, or "Work Software as a Service"
It is a general term for cloud-based services that provide software used in business and office environments. Typical services include Groupware and General Affairs Tech to improve internal communication and operational efficiency, HR Tech to improve employee recruitment, training and engagement, and security to maintain a safe office and work environment.
Here are some examples of how Work SaaS can solve problems that are likely to be problems in a hybrid work environment.
Case 1: More Nameless Jobs ™
In a hybrid work environment, "nameless work ™" increases because not everyone involved is at work. We define "nameless work ™" as work that is difficult to tell others the name of the job. For example, there is no end to the big to the small, such as looking for people in the office or looking for equipment. Hybrid work is progressing further, and new nameless jobs ™ are increasing. For example, managing hybrid work and renting out equipment for home use.
In addition, in a situation where you will be working more than in places other than the office, you will not be able to easily ask people to find the information about the company you want, so you will have more time than before.
Case 2: Difficult to confirm and consult with business
Similarly, since everyone is not in the office and can easily check and consult as before, it is difficult to know the current status of the people involved, such as work status and schedules, which makes it difficult to confirm and consult with them for business reasons. This is also a unique challenge in a hybrid work environment.
Work SaaS can solve these problems.
For example, Colorkrew Biz in the general affairs Tech area. This service has been used by more than 700 companies as a business concierge tool that reduces a lot of unsung work ™ in the office. It is simple to use, and you can easily visualize "who is where" using your smartphone and QR code, so you can reduce the nameless work ™ of searching for people, and you can easily visualize who is borrowing just by scanning the QR code on the item.
Next, Colorkrew Intra in the groupware area. As mentioned in the previous issue, it is not possible to talk to people easily in a hybrid work environment, so it is necessary to have an environment where users can quickly reach the information they want to seek. Our intra is an internal portal that customers can freely customize, and it is easy to collect internal information by managing internal rules and information such as internal bulletin boards, wikis, site link collections, and announcements in one place. In addition, the AI chatbot machine-learned within the internal portal makes it possible to arrive at the information you want more smoothly.
The content listed here is just an example, but in any case, in order to promote hybrid work, it is necessary to face the issues and solve those issues. The best solution for this is the use of Work SaaS. We, Colorkrew, will deploy Work SaaS in all areas and support the promotion of hybrid work for many customers. If you have any questions about hybrid work, including not only services but also concerns about how to promote hybrid work, please feel free to contact us.