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How to realize telework for general affairs with postal DX

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by あい
4 min read

How to realize telework for general affairs with postal DX
Translated from 日本語 • View original
あい
あい

Hello! I'm in charge of PR!

I recently noticed something while chatting with friends and business partners.

That is the problem that "general affairs people are not progressing in telework at all".
Even if the company itself promotes telework, I often hear that the general manager has to go to the company in the end.

How is your company?

People in sales, engineers, and other occupations are teleworking, so why do I have to go to work alone? Some general affairs may be dissatisfied.

So this time, why is it difficult to telework for general affairs?
We have summarized the reasons and how you may be able to solve them.

Is telework in general affairs actually progressing?

In a survey conducted by Monthly General Affairs for companies that have introduced telework due to the declaration of a state of emergency, only 3.4% of companies responded that their general affairs are completely teleworking.

On the other hand, 20.0% of companies responded that they come to work every day.

There may be a large number of companies that have introduced telework, but looking at this result, there has been little progress in teleworking in general affairs. The reality is harsh...

緊急事態宣言中の総務のテレワーク実施状況のグラフ

*Monthly general affairs: questionnaire survey

What is the biggest reason preventing general affairs from teleworking?

So, is it difficult to telework general affairs?
There are things that can only be done in-house, such as sealing contracts, responding to phone calls, and managing equipment, but the biggest cause is "mail correspondence".

緊急事態宣言中のテレワーク期間に総務が出社する理由のグラフ

*Monthly general affairs: questionnaire survey

Mail correspondence (receiving) that prevents general affairs from teleworking

There are two main aspects of mail correspondence.

First, the reception correspondence.
It is best to convert it into data such as PDF instead of paper, but at present, many companies still communicate with paper such as invoices and contracts.

And if you don't sort and organize this every day, I think it may interfere with your work without getting it into the hands of the person in charge.

To solve this problem, it is necessary to make a surprisingly large-scale reform not only in general affairs but also in the entire company to go paperless.

Hmm~, do we have to put up with this until paperless is realized?
However, if this becomes easier, the burden of general affairs will be greatly reduced.

Even if invoices and contracts between companies become paperless, DMs and catalogs are sent every day.

Colorkrew, where I work, is a company with a little over 100 employees, but even so, dozens of mails arrive every day, so if someone doesn't come to work every day and sort it out, the mailbox will be full in no time.

If it is a large company with thousands of people, the amount of mail will be enormous just by stopping organizing mail for a day, and I don't want to think about it.

大量の段ボール箱を管理している女性のイメージ

Mail correspondence that prevents general affairs from teleworking (mailing)

And I think that the mail that the general affairs department comes to the office will not only correspond to receiving but also to mail.

There may be various problems such as security reasons such as the fact that only the company can handle shipping data, the inability to print because there is no printer at home, and the hassle of paying stamps and paper and reimbursing expenses separately.

When I try to send mail outside, to be honest, it's easier to work at the company, so I often come to the office and respond all at once.

In this way, there are many ways to deal with mail, and I understand why general affairs have to come to work.

郵便物のイメージ

Postal DX is the first step towards telework for general affairs!

I understand the current situation of telework in general affairs and the reasons that hinder it.
However, if this continues, telework will not progress forever. Is there any good way?

I would like general affairs to start with "postal DX (digital transformation)"!

Since the biggest reason why telework for general affairs is not progressing is the postal service, I think it would be a good idea to start DX (digital transformation) from there.

For those who don't know where to start, we recommend using IT tools.

Colorkrew Biz, a business concierge tool that has reduced nameless work ™ related to people, goods, and money, has added a new postal function, so we will show you how to use this function.

This postal feature works with Japan Post's web letters, making it easy to send mail from home!
You don't need to prepare your own printer, paper, or stamps.

What is a Web Letter?

Web Letter is a postal shipping service in which Japan Post performs text printing, address printing, envelope packing, stamp affixing, shipping, and delivery by simply uploading a Word or PDF file, entering the sender and address, and Japan Post performs all at once.

*Quoted from the Japan Post website

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